The menus will guide you systematically through the various offers in the store. The information on the different tests has been created in a way that will lead to the right test automatically.

Select the analysis you need in the shop. Please note that the test must fit the kind of sample you have. Before you submit the order please check if everything is correct. After you submit the order, an order form will be automatically generated. Please print it out and attach it to the sample. If you send more than one sample you have to mark the samples so that it is clear which analysis is for which sample.

The sample submission form is automatically generated after sending the order. All the relevant information to identify your sample is added to your order.

No, that is quite simple. You will find detailed instructions in the shop if the process is a little bit more complicated.

Samples must be packed so that they can not break or leak during transportation. If there are special requirements for shipping, this is indicated in the test.

We try to provide a clear and easily understandable report. However, if it is difficult to interpret, you can, of course, give us a call.

No, there is none.

Please send us a mail we will reset your password.

Yes, as long as the analysis has not been started, you can change the order. After the analysis has been started, 50% of the fee will be charged. If the test has been completed and analysed, the full price will be charged. Please contact us by phone and keep your order number ready.

Yes, of course. You can add multiple analyses to one sample or you can order several analyses for different samples in one order.

Just log in and look under “My Orders”.

You have the option to pay via credit card, Paypal or prepayment.

Of course. Please use the contact form or call us..